Awesome Site Reliability Engineering
A curated list of awesome Site Reliability and Production Engineering resources.
What is Site Reliability Engineering?
"Fundamentally, it's what happens when you ask a software engineer to design an operations function." - Ben Treynor Sloss, VP Google Engineering, founder of Google SRE
Contributing
Please take a look at the contribution guidelines first. Contributions are always welcome!
Contents
- Culture
- Education
- Books
- Hiring
- Reliability
- Monitoring & Observability & Alerting
- On-Call
- Post-Mortem
- Capacity Planning
- Service Level Agreement
- Performance
- Misc Articles
- Blogs
- Conferences & Meetups
Culture
- What is Site Reliability Engineering?
- Keys To SRE by Ben Treynor
- Google SRE Resources
- Notes from Production Engineering by Pedro Canahuati
- PostOps: Recovery from Operations
- Love DevOps? Wait 'till you meet SRE [video]
- How Google Does Planet-Scale Engineering for Planet-Scale Infra
- Site Reliability Engineering at Facebook
- A History of Site Reliability Engineering at Uber
- Case Study: Adopting SRE Principles at StackOverflow
- Site Reliability Engineering at Dropbox
- Site Reliability Engineers — Keeping Google up and running 24/7
- Site Reliability Engineering at Salesforce
- From Sys Admin to Netflix SRE - video and slides
- SRE@Google: Thousands of DevOps Since 2004
- Transactional System Administration Is Killing Us and Must be Stopped
- A hierarchy of SRE needs
- PostOps: A Non-Surgical Tale of Software, Fragility, and Reliability
- SRE: An incomplete guide to cultural Narnia - [Video]
- Putting Together Great SRE Teams
- Work at Google: Meet our Production Engineers for Site Reliability Hangout on Air
- Toil: A Word Every Engineer Should Know
- Engineering Reliability into Web Sites: Google SRE
- DEVOPS & SRE AMA - Building High Performance Organizations
- John Allspaw's AMA on Incident Analysis and Postmortems
- Site Reliability Engineering with Paul Newson - Part 1 & Part 2
- How SysAdmins Devalue Themselves
- The Softer Side of DevOps
- SRE, noun. See also: confidence, trust.
- Site Reliability Engineering with Stephen Weinberg
- We are the Google Site Reliability team. We make Google’s websites work. Ask us Anything!
- We are the Google Site Reliability Engineering team. Ask us Anything!
- The Ops Identity Crisis
- The Irreproducibility Of Bugs In Large-Scale Production Systems
- SE-Radio Episode 276: Björn Rabenstein on Site Reliability Engineering
- Microservices, DevOps and Production Complexity
- Introducing Google Customer Reliability Engineering
- Evolution or Rebellion? The rise of Site Reliability Engineers (SRE)
- The difference between Site Reliability Engineering, System Administration, and DevOps
- SRE in the Small and in the Large
- SBSRE Meetup: Different SRE roles and challenges(Netflix)
- Panel: Who/What Is SRE?
- Hope Is Not a Strategy
- Tenets of SRE
- Site Reliability Engineering Demystified
- Is Site Reliability Engineering the True ‘Ops’ in DevOps?
- SRE vs. DevOps vs. Cloud Native: The Server Cage Match
- SRE: What’s The Big Idea?
- Building the SRE Culture at LinkedIn
- SRE white paper by RackN
- Podcast #111 – SRE: Occasionally Maintaining Infrastructure That You Hate
- Splicing SRE DNA Sequences in the Biggest Software Company on the Planet
- Why should your app get SRE support? - CRE life lessons
- How SREs find the landmines in a service - CRE life lessons
- Making the most of an SRE service takeover - CRE life lessons
- The Cloudcast #301: SRE and Infrastructure Operations (Podcast)
- The SRE model
- Onboarding New Site Reliability Engineers
- Building Blocks for Site Reliability At Google
- Beyond Google SRE: What is Site Reliability Engineering like at Medium?
- Intelligent Site Reliability Engineering – A Machine Learning Perspective
- A crash course in LinkedIn's global site operations
- Google’s Site Reliability Engineering with Todd Underwood
- The Rise of the Site Reliability Engineer
- Defining Modern Software Roles: SREs at New Relic
- What Tools Do Site Reliability Engineers Use?
- What is Site Reliability Engineering? (VMware)
- A Gentle Introduction to SRE
- Understanding Site Reliability Engineering through Movies and Books
- GOTO 2017 • Site Reliability Engineering at Google • Christof Leng
- The Makeup of Successful Geographically-Distributed SRE Teams - Part1 & Part2
- Tech Leadership in SRE
- The Azure Podcast: Episode 227 - Azure SRE
- The human scalability of "DevOps"
- Podcast: Site Reliability Management with Mike Hiraga
- How a cat inspired system reliability at Knowlarity
- Getting Started with Site Reliability Engineering
- "Practical Applications of the Dickerson Pyramid" by Nat Welch
- LinkedIn’s Kurt Andersen Uncovers Blindspots in SRE Implementations
- Interview with Betsy Beyer, Stephen Thorne of Google
- Less Risk Through Greater Humanity - Dave Rensin
- Getting Started with SRE - Stephen Thorne, Google
- Building Successful SRE in Large Enterprises
- Solving Reliability Fears with Site Reliability Engineering
- SRE vs. DevOps: competing standards or close friends?
Education
- Panel: Educating SRE
- From Zero to Hero: Recommended Practices for Training your Ever-Evolving SRE Teams
- New to an SRE team?
- The Systems Engineering Side of Site Reliability Engineering
- Graduating from Bootcamp and interested in becoming a Site Reliability Engineer?
- So you want to be a Site Reliability Engineer?
- Spiraling Ops Debt & the SRE Coding Imperative
- So you want to be an SRE?
- Career Profiles/Site Reliability Engineer
- What is the role of a Site Reliability Engineer?
- Lynda.com: DevOps Foundations: Site Reliability Engineering
- Incident Management Training: Wheel of Misfortune
- Site Un-Reliability Engineering [Video Series]
- The Ultimate Guide to Structuring a 90-Day Onboarding Plan
- SRE fundamentals: SLIs, SLAs and SLOs
Books
- Site Reliability Engineering: How Google Runs Production Systems
- The Site Reliability Workbook: Practical Ways to Implement SRE
- The Practice Of Cloud System Administration: Designing and Operating Large Distributed Systems
- Web Operations - Keeping the Data On Time
- The Checklist Manifesto: How to Get Things Right
- Microservices in Production - Standard Principles and Requirements
- Production-Ready Microservices - Building Standardized Systems Across an Engineering Organization
- Systems Performance: Enterprise and the Cloud [Sample chapter titled CPUs]
- Monitoring Distributed Systems: Case Studies from Google's SRE Teams
- The Human Side of Postmortems: Managing Stress and Cognitive Biases
- Chaos Engineering: Building Confidence in System Behavior through Experiment
- Post-Incident Reviews: Learning from Failure for Improved Incident Responses
- Antifragile Systems and Teams
- How to Monitoring the SRE Golden Signals (E-Book)
- Incident Management for Operations
- Distributed Systems Observability
- Real-World SRE
- Seeking SRE
Hiring
- SRE Hiring
- Hiring SREs at LinkedIn
- Hiring Site Reliability Engineers
- Hiring your first SRE
- Growing the Site Reliability Team at LinkedIn: Hiring is Hard
- How to Find and Hire Site Reliability Engineers (SREs)
Reliability
- The Realities of the Job of Delivering Reliability
- Fail at Scale by Ben Maurer
- Embracing Failure: Fault-Injection and Service Reliability
- 10 Years of Crashing Google
- How we break things at Twitter: failure testing
- Reliable Cron across the Planet
- Push our limits - reliability testing at Twitter
- The Verification of a Distributed System by Caitie McCaffrey
- Weathering the Unexpected
- The Remediation Ballet
- SRE Hour: Tech Talks by Box & Yelp
- Simplicity: A Prerequisite for Reliability
- The Two Sides to Google Infrastructure for Everyone Else
- How Embracing Continuous Release Reduced Change Complexity
- Making "Push On Green" a Reality
- BeyondCorp: A New Approach to Enterprise Security
- Brainstorming Failure by Jeff Smith
- The Ripple Effect Of Outages And Downtime Cannot Be Underestimated
- The infrastructure behind Twitter: efficiency and optimization
- Dickerson's Hierarchy of Reliability
- The Morning Paper on Operability
- Production is all that matters
- Using load shedding to survive a success disaster - CRE life lessons
- How to avoid a self-inflicted DDoS Attack - CRE life lessons
- Don't gamble when it comes to reliability
- Resilience Engineering: Learning to Embrace Failure
- The Infrastructure Behind Twitter: Scale
- Scaling Reliability at Twitter: So You Want to Add a 9
- Principles Of Chaos Engineering
- Chaos Engineering
- Available...or not? That is the question - CRE life lessons
- How Google Backs Up The Internet Along With Exabytes Of Other Data
- Performance, Scalability, And High Availability: 3 Key Infrastructure Adaptability Requirements
- The Production Environment at Google - Part 1 & Part 2
- Reliable releases and rollbacks - CRE life lessons
- How release canaries can save your bacon - CRE life lessons
- Things I Learned Managing Site Reliability for Some of the World’s Busiest Gambling Sites
- Every Day Is Monday in Operations
- Under the Hood: Ensuring Site Reliability
- Designing reliable systems with cloud infrastructure (Google Cloud Next '17)
- A Google SRE explores GitHub reliability with BigQuery
- How release canaries can save your bacon - CRE life lessons
- Know thy enemy: how to prioritize and communicate risks - CRE life lessons
- Chaos Engineering resources
- CRE life lessons: What is a dark launch, and what does it do for me?
- Why you should pick strong consistency, whenever possible
- The Network is Reliable
- Are You Load Balancing Wrong?
- How production engineers support global events on Facebook
- Google: A Collection Of Best Practices For Production Services
- Canary Analysis Service
- Tips for High Availability
- Progressive Service Architecture At Auth0
- Google Cloud Production Guideline
Monitoring & Observability & Alerting
- A Working Theory-of-Monitoring
- The Evolution of Monitoring Systems at Google - Tony Rippy
- Monitoring without Infrastructure @ Airbnb
- Monitoring distributed systems
- Observability at Uber Engineering: Past, Present, Future
- The 4 Golden Signals of API Health and Performance in Cloud-Native Applications
- My Philosophy on Alerting by Rob Ewaschuk
- Time To Detect - Netflix
- Why Percentiles Don’t Work the Way you Think
- Building Twitter’s Next-Gen Alerting System
- Instrumentation: Worst case performance matters
- Instrumentation: What does 'uptime' mean?
- Incidents + Outages at CircleCI: Our Playbook and What We’ve Learned
- An introduction to monitoring and alerting with timeseries at scale, with Prometheus
- Detecting outliers and anomalies in realtime at Datadog
- How to Monitor the SRE Golden Signals
- Monitoring in a DevOps World
- Monitoring Your Monitoring’s Monitoring
- Observability: the new wave or buzzword?
- Monitoring Isn't Observability
- Monitoring in the time of Cloud Native
- Principles of Monitoring Microservices
- The Many Ways Your Monitoring Is Lying to You
- GitOps Part 3 - Observability
- Want to Debug Latency?
- Debugging Latency in Go 1.11
On-Call
- Being an On-Call Engineer: A Google SRE Perspective
- Inside Atlassian: how our site reliability engineers do incident management
- Inside Atlassian: how IT & SRE use ChatOps to run incident management
- Incident Response at Heroku
- Who's On Call?
- SysAdvent - Day 6 - No More On-Call Martyrs
- On Being On Call
- PagerDuty Incident Response
- The On-Call Handbook
- Incident management at Google — adventures in SRE-land
- How Spotify and GOV.UK handle on call, and more
- Run Book / Operations Manual template
- Automating Your Oncall: Open Sourcing Fossor and Ascii Etch
- Project STAR*: Streamlining Our On-Call Process
- SRE@Xero: Managing Incidents Part I
- SRE@Xero: Managing Incidents Part II
- How To Establish a High Severity Incident Management Program
- How Your Systems Keep Running Day After Day - John Allspaw
- On-call doesn’t have to suck
- Why, as a Netflix infrastructure manager, am I on call?
- Oncall and Sustainable Software Development
- On Call Rotations: How Best to Wake Devs Up in the Middle of the Night
- Understanding The Role Of The Incident Manager On-Call (IMOC)
- 3 Ways to Minimize the Impact of High Severity Incidents
- Advice to Management Teams While Enrolling Changes to On-Call Systems
- Moving Past Shallow Incident Data
- Sustainable On-Call
- dotScale 2017 - Aish Raj Dahal - Chaos management during a major incident
- Incident Management at Netflix Velocity
- Incidents, fixes, and the day after
- 10 Steps to Develop an Incident Response Plan You’ll ACTUALLY Use
- Checklists: a stupidly simple but valuable operational gift
- How to write a status page update
- Atlassian Incident Handbook
- PagerDuty Incident Response Handbook
Post-Mortem
- A collection of post-mortems
- Blameless PostMortems and a Just Culture
- A Tale of Postmortems
- Building a Blameless Post-Mortem Culture with Jason Hand
- The infinite hows
- Failure is Always An Option: How a Blameless Culture Leads to Better Results
- How to write an Incident Report / Postmortem
- SysAdvent - Day 1 - Why You Need a Postmortem Process
- Etsy’s Debriefing Facilitation Guide for Blameless Postmortems
- Writing Your First Postmortem
- How to Write Great Outage Post-Mortems
- A collection of postmortem templates
- Embracing Feedback
- Postmortem Action Items: Plan the Work and Work the Plan
- Social Issues In Postmortems
- Google Has an Official Process in Place for Learning From Failure--and It's Absolutely Brilliant
- Postmortem culture: how you can learn from failure
- re:Work - Postmortem discussion template
- Post-mortems to the rescue
- Postmortem Action Items: Plan the Work and Work the Plan
Capacity Planning
Service Level Agreement
- SLA Aware Maintenance for Operators - Joe Smith
- If It's in the Cloud, Get It on Paper: Cloud Computing Contract Issues
- Service Level Agreements in the Cloud: Who cares?
- Making a point with SLAs
- SysAdvent- Day 20 - How to set and monitor SLAs
- SLOs, SLIs, SLAs, oh my - CRE life lessons
- Service Levels and Error Budgets
- (Un)Reliability Budgets - Finding Balance between Innovation and Reliability
- The Calculus of Service Availability
- Availability Calculator: Calculate how much downtime should be permitted in your SLA
- Standardize cloud SLA availability with numerical performance data
- Best practices to develop SLAs for cloud computing
- A Practical Guide to SLAs
- Building good SLOs - CRE life lessons
- No Grumpy Humans and Other Site Reliability Engineering Lessons from Google
- Consequences of SLO violations — CRE life lessons
- Service Level Objectives in Practice
- SRE Consensus Building
- An example escalation policy — CRE life lessons
- Error Budget Calculator
- Understanding error budget overspend - part one - CRE life lessons
- Good housekeeping for error budgets - part two - CRE life lessons
- SRE fundamentals: SLIs, SLAs and SLOs
- SLOs & You: A Guide To Service Level Objectives
Performance
- Performance Checklists for SREs
- South Bay SRE Meetup - Netflix Cloud Performance Team
- Software Performance Analysis Guided By SLOs
Programming
- Go Language for Ops and Site Reliability Engineering
- Go for SREs using Python
- Operability in Go
- Go Reliability and Durability at Dropbox
Misc Articles
- What is SRE (Site Reliability Engineering)?
- Here’s How Google Makes Sure It (Almost) Never Goes Down
- Are site reliability engineers the next data scientists?
- Site Reliability Engineers: "solving the most interesting problems"
- Site Reliability Engineers: the "world’s most intense pit crew"
- Site reliability engineering kicks rote tasks out of IT ops
- Notes on Site Reliability Engineering
- Adventures in SRE-land: Welcome to Google Mission Control
- LinkedIn Preps Site Reliability Engineers (SREs) For Exciting Careers
- Book Review: Site Reliability Engineering - How Google Runs Production Systems
- Site Reliability Engineers: “We solve cooler problems”
- SREcon17: Brave new world of site reliability engineering
- Open AWS guide
- 20 SRE / Devops / System Engineer Tricks
- Commentary on Site Reliability Engineering
- Site Reliability Engineering: 4 Things to Know
- Looking for SRE Success? Then Find the Intrapreneurs!
- What Team Structure is Right for DevOps to Flourish?
- Injured on Vacation? Applying Principles from Site Reliability Engineering to a Travel Emergency
- Building blameless working environment
Real-time Messaging
- #sre channel at Hangops Slack - Discussion of Site Reliability Engineering generally.
- #incident_response channel at Hangops Slack - Discussion about Incident Response.
Blogs
- Brendan Gregg's Blog - Highly Techincal Blog Posts About Systems Internals, Performance and SRE.
- Everything Sysadmin - Blog Posts About SysAdmin/DevOps/SRE by Tom Limoncelli.
- High Scalability - Technical Blog Posts About Systems Architecture.
- rachelbythebay - Techincal Blog Posts.
- SRE Weekly - Weekly Site Reliability Newsletter.
- Production Ready - A mailing list about building resilient infrastructure and tools.
- Susan J. Fowler - Various blog posts about SRE, Software Engineering and Microservices.
- SysAdvent - One article for each day of December, ending on the 25th article.
- Operations for Developers - A collection of resources for developers to strengthen their Ops skills.
- Stephen Thorne's Blog - Blog Posts About SRE
- Increment - A digital magazine about how teams build and operate software systems at scale.
- O’Reilly Systems Engineering and Operations Newsletter - Weekly systems engineering and operations news and insights from industry insiders.
- GopherSRE - Blog Posts about Go and SRE.
- Cindy Sridharan - Blog posts about distributed systems and their management.
Conferences & Meetups
- SRECon Conferences - The Official SRE Conference.
- LISA Conferences - Prominent Conference About SysAdmin/DevOps/SRE.
- SRE Tech Talks - SRE Talks Hosted by Google.
- South Bay Site Reliability Engineering (Sunnyvale, CA) Meetup - A Group For Individuals Who Tackle Reliability Challenges For Web-Scale Systems.
- San Francisco Reliability Engineering - A Group Of People Who Are Passionate About Reliable, Performant Software Systems.
- Front Range Site Reliability Engineering - SRE Meetup in Boulder/Denver/Golden/DTC/FoCo area.
- Site Reliability Engineering Munich, Germany - SRE Meetup in the greater area of Oktoberfest city.
- Alice Goldfuss
- Brendan Gregg
- Caitie McCaffrey
- Charity Majors
- Cindy Sridharan
- Dave Hahn
- Highscal
- Jennifer Petoff
- Jesse Dearing
- Jonah Horowitz
- Julia Evans
- Krishelle Hardson-Hurley
- Niall Murphy
- Nick Craver
- SREBook - The Official Twitter Account of Site Reliability Engineering Book.
- SREWorkbook - The Official Twitter Account of Site Reliability Workbook.
- SREcon - SRECon's Official Twitter Account.
- Tammy Bütow
- Thomas A. Limoncelli
- Todd Underwood
- Twitter SRE - The Official Twitter Account of Twitter's SRE team.
- Twitter SRE Weekly - The Official Twitter Account of SRE Weekly Newsletter.
- USENIX Association - The Official USENIX Twitter Account.